Your Privacy Matters to QGREEN
At QGREEN, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name, email address, phone number, and delivery address when you place an order.
- Payment information (processed securely by third-party payment gateways).
1.2 Non-Personal Information:
- Browser type, device type, IP address, and browsing behavior on our website.
- Cookies and similar tracking technologies for analytics and improved functionality.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including delivery updates.
- Improve your shopping experience by personalizing content and offers.
- Respond to your inquiries and provide customer support.
- Send you promotional materials (only if you opt-in).
- Analyze website performance to identify areas for improvement.
3. Sharing Your Information
We respect your privacy and will not sell or rent your information to third parties. However, we may share your data with:
- Service Providers: For payment processing, delivery services, or email communication.
- Legal Authorities: If required to comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small data files stored on your device to enhance your browsing experience.
4.2 How We Use Cookies:
- Remembering your preferences (e.g., saved cart items).
- Tracking website analytics to improve performance.
4.3 Managing Cookies:
You can disable cookies through your browser settings, but this may affect website functionality.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
6. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- Request a copy of the data we have about you.
To exercise these rights, contact us at privacy@qgreen.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, with the date of the latest revision noted at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Address: Tema Community 7 Traffic
Email: privacy@qgreen.com
Phone: +233 (0) XX XXX XXXX